IT Support Officer

Salary: GHC Commensurate

Deadline: 30/11/2021

The IT Support Officer role is responsible for supporting all aspects of the IT systems and services.

Additionally, the role includes responsibility for ensuring the security and integrity of computer operations and systems development in accordance with the firm’s strategic plan & IT plan.


To provide first-line assistance to users when problems with systems

To support and advise on downtime procedures and business continuity to ensure that they are adopted successfully in their allocated local work area.

To ensure that all system and process issues and incidents are logged and tracked using formal documentation

To become an effective member of the walking they will require good communication, diagnostic, system and process knowledge and be adaptable to be assigned to multiple locations

Install and configure computer hardware operating systems and applications

Troubleshoot system and network problems, diagnosing and solving hardware or software faults
Replace parts as required

Set up new users’ accounts and profiles and deal with password issues

Rapidly establish a good working relationship with customers and other professionals, such as software developers
Conduct electrical safety checks on computer equipment.

Desired Experience

Bachelor of Science Degree in Engineering, Computer Science, IT, Telecommunications or related field
3/4 years Relevant Work Experience

Experience with any of the following: Oracle, Microsoft SQL server
Able to operate Linux-Operating system

Knowledge and Skills

Good understanding of Cloud and mobile technology
Excellent customer facing skillset with the ability to work with potential clients to develop technical work scopes for incorporation into project proposals

Exercises initiative and creativity to complete projects within the project scope
Good interpersonal skills and proven ability to work in a highly team-oriented environment
A demonstrated passion for learning new technologies

How To Apply

Interested persons with required skills and qualifications should send CVs to [email protected] and state the job title as the “subject”.

Closing Date: 30th November 2021

Kindly note that only shortlisted candidates will be contacted


Bacjelors Degree



Essential Skills

Computer hardware
Customer Service
Computer sofware

How to Apply

Interested and qualified candidates should submit applications to [email protected] or click on the apply button to easily apply. Please indicate the job title as s subject line of your application. You can also submit your application using the WhatsApp button at the bottom of this page. Good luck.


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